Shipping Information:
Most orders ship within 3 Business days (our 12 oz bottles of kombucha are made to order and take 10 business days to ship). Often times we ship sooner. Over 98% of our products ship from our location! Majority of orders are shipped UPS. However, sometimes we ship using alternative delivery methods(i.e. US Postal Priority Mail), to ensure a faster delivery time for you!

Some of the products we ship contain carbonated liquid and are packaged in glass. Please understand that there are extra costs associated with both fragile and heavy items. TO CALCULATE SHIPPING AND HANDLING COSTS PLEASE SELECT THE "APPLY" BUTTON NEXT TO THE SHIPPING INFORMATION DURING THE ONE PAGE CHECK OUT SCREEN.

Refunds, Exchanges and Cancellations Policies:
We want you to be tremendously happy before, during, and after you order from us, so please take the time to learn about our products and our ordering process BEFORE you place your order. ALL SALES ARE FINAL ONCE AN ORDER IS PLACED. If you need to change an order (adding products, changing shipping info, substituting products, etc.), we will attempt to accommodate but we can not make any guarantees once an order has been placed.

Satisfaction Guarantees:
All of our Premium Brewers are backed by a 60 Day, 137% Guarantee. Try the Continuous Brewing System for at least 30 days, this will give you and your body enough time to determine if kombucha home brewing is something that you would like to continue. If it is, then determine if our brewers are the best solution for you. If you do not absolutely love us for bringing this into your life, please return the kit to us, but keep your cultures and k-tea (over $50 value).

Refund Policy:
Please contact us using the same email that you used when placing your order. The easiest thing to do is to find the email we sent you confirming your order and simply reply to it. You must first obtain a Return Authorization Code (we like to learn from all of our customers, even the unsatisfied ones).

IMPORTANT: This RA# must clearly be written on the outside of the package. Returns that do not have a Return Authorization Code clearly written on the outside of their package, will not be issued a refund.

If you follow these simple steps, we will refund you your entire purchase price less shipping and handling, within 48 hours upon receipt.

Our Satisfaction Guarantees are exclusive to our Brewing Systems only and can not be applied to our other products.

Testimonies:

(this is 1 out of the current 697 testimonies we have received to view all of them please visit HERE.

Hi Dave,

Thank You so much for providing your course to the public. I was so nervous about brewing my own kombucha before, but because of your articles and site I ordered about a month ago and I am already on my third batch!

I have no idea why I was so scared to do this. I just laugh every time I go into Whole Foods and see people shelling out 4 bucks day after day for kombucha, when I'm at home making gallons of this stuff for pennies per serving.

I have told all my friends about your newsletter, but at first I wanted to keep it a secrete, because they started calling me their "kombucha Mama" due to all the information I now know from your site.


As you say... Happy Brewin',
Megan Orlando, Florida

The Boring Legal Stuff
Please note that these are personal experiences and have not been evaluated by the Food and Drug Administration. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician. Consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.